Public and Professionals have access to a Mediation Process in the event of a dispute.
The Dental Mediator will in an ethical and non-partisan manner:
- mediate in any disputes arising out of the supply of clinical and professional treatment by practitioners to patients;
- promote and ensure ethical practice by the dental profession
- assist with the education of the dental profession with regard to appropriate risk managements processes.
If you have a query or complaint for the Dental Mediator please email dentalmediator@sada.co.za with your full details including information regarding the complaint date, manner of complaint and your contact details which should include your full name, email address and mobile number.
All complaints are managed in confidence.
